Monday, February 13, 2012

Forgive but don’t forget

Forgive but don’t forget

There is a difference between forgiveness and forgetting. One is a powerful tool that will set you free and open your future. The other is a truck that will blindside you if you do not pay attention.

In my journey I have gotten the two mixed up far too often. I forget what happened but refuse to forgive those involved, including and probably most often myself. Looking back I have noticed that it does nothing for me, I forget the cause of the problem and what should have been done and just focus on the people, looking for what they did wrong. When in reality I should forgive those involved, because 99% of the time they did it with their best intentions, and I am willing to be trick by the 1% to see the awesome power the 99% has.

When I forget what happened, I forget to learn the lesson that came along with it, most likely the reason why it happened. The lesson sits on the side of the road as I run pass it chasing those who “did wrong”. As Pat Hopkins of Imaginasium writes in a blog post “It’s about the Experience, Stupid”, I have far to often forgotten to realize the awesome potential the experience will teach me if I take a minute to learn from it and remember it.

A failure is not the end; it is a fork in the road. It is a point in time where you can realign, regroup and look at what is a head.

I will start to look for the opportunity, experience and lesson from each step in my life. I will start to forgive and love people for who they are and the talent they bring, I will be set free. I will not forget the lesson I have been taught making them propel me forward, not hold me back.

Here is to forgiveness, an awesome virtue that far too often I have forgotten. Let’s remember is all about the experience.

Monday, January 30, 2012

Marketing

I know what marketing is!

Here is my frustration, just because you know what marketing is, does not mean you know how to do it correctly. If you want to go down that road, I know what open heart-surgery is, yet I should not do it. For some reason there seems to be a misconception that marketing is easy and has no real “idea behind it”. This is frustrating for two reasons, one it is wrong and second, for a group of people (marketers) dedicated to creating a message that compels and attracts people, we quite frankly suck at our job.

Here are some common misconceptions about marketing. It’s all about getting customers, no matter where they are from. Speak to everyone so your message hits as many people as possible. We need to be everywhere, that way everyone will see us. While there are many more, these are a few that bug me the most.

First off, yes the point of marketing is to get customers in your door, whether it be a building or online. However it is getting the right customers in the door. If you are selling airplanes, which would you rather have, a group of 100 college students or a group of ten fortune 500 CEO’s. It is about quality not quantity. Actionable Tip: Instead of looking at purely how many people you will reach, look at who they are. Anyone that comes to you and asks for advertising without this info, is not worth your time.

Along with the paragraph above, one major misconception people have with marketing is that your message should speak to everyone. When the truth is, the more direct your message is, the more it speaks in the voice of your customer, the better results you will get. Actionable Tip: Instead of focusing on a general and generic message, create shorter and compelling messages for each segment of your target market or line extension your company offers.

Finally wrapping up, just because your advertising is out there does not mean people are paying attention to it. A key to marketing is determining where your target market is looking and where they pay attention. It has been estimated that people see over 1,500 advertisements per day (http://ams.aaaa.org/eweb/upload/faqs/adexposures.pdf) however the real question is, how many do they remember? Just because you have an ad out there does not mean it will be seen. In fact most of the ads today because of the overload are just white noise that no one pays attention to. Actionable Tip: I will focus on placing my advertising where it will be seen and heard, even if it means a drop in “total reach”. I will instead focus on reaching the right people at the right place and time.

We have just gone over three of the foundations for marketing. They are customer segmentation (who are your customers and what compels them), messaging and channel distribution (where are you placing your marketing). If you start to determine these, your marketing will get a lot of help.

Tuesday, January 24, 2012

Live Extraordinary

I have fought the daily battle of trying to be ordinary or being extraordinary. From now on, I will choose to be extraordinary. I do not want to blend in, I want to stand out. My dreams involve changing the world, it is impossible to this if I choose to blend in.

Let me first make a few things very clear on what not blending in does not look like. Choosing to not blend in, does not mean you have to be at the front of the attention every minute. Not every decision that I make will go against the grain, be a world changing vision or be the best decision I should have made. Making the choice to be different does not mean you have to be obnoxious. It goes beyond your actions and the day to day life, it is a choice to create a mindset where you focus on not just breathing but living.

So why live the extraordinary life? Well lets just be honest, it sounds a hell of a lot more fun than just blending in. I promise I do have some “actual” reasons to stand out. The first being, it prevents you, your organization or community to settle for mediocrity. Secondly I do not believe that when you choose to blend in, you can make a difference, because you are not different. Choosing to blend in, you are directed where to go, instead of choosing where to go. Lastly blending in does exactly that, you blend in and no one can tell you apart. Redundant yes, don’t worry I have formed a committee to look into this and made sure that committee has a committee.

Choosing to blend in fuels mediocrity, it begs you to stick with status quo, not to go the extra mile and worse yet, not have an idea that will change the world. Choosing to stand out, breaks you free of status quo, gives you the freedom to change the world and the lead the life you love. There is no greater or scarier feeling than realizing the choices you make, will create you future. I beg you to not blend in, go out and choose to be extraordinary. Create a dream and go out and live it, do not let anyone demand that you are different.

You are far to0 awesome and amazing to choose a life where you blend in. It is my belief that God does not have time to just put anyone on this earth; we are all here for a reason. An idea that may seem dumb to you could very well change the world. Do not be offended or angry at those who try to stop you, many of them mean well. They are also scared to live outside of their comfort zone and try to change the world; they are letting their lives be driven by fear, not freedom. Do not be mad at them; help them realize the awesome potential they have if they choose to be different.

Go forth and set the world on fire
St. Ignatious Loyola


PS: Don’t think this relates to marketing, I can prove you wrong. As consumers rarely do we look for something ordinary, we want something extraordinary, it is just within a different body. We want a product or service that speaks to us in an extraordinary way. We choose based on what our heart and mind tells us will help us. This message is not canned or a fill-in the blank, it is unique. The fact of the matter is, you cannot talk to everyone effectively, you can try but it will not work. You need to develop extraordinary marketing plan, that identifies your customer, gives them a voice and helps you deliver a solution to their problem.

Saturday, January 14, 2012

Set them up for success

Are you setting your goals up for success or failure? Are you investing resources and talents or holding off? If you expect people to be successful you better set them up for success. In my view there are a few simple tools you need for this to happen. The first is trust and it is the most important, it creates the culture. Second is making sure you have the resources. Set clear expectations of what you want, and what success looks like.

Do you trust that people will do what you want them to? More importantly do you trust that even though they will make mistakes along the way, they will still get the solution? Trust is a huge factor in success, if people do not feel they are trusted, they will not give their all, they will not speak their mind and they will not fully get behind the plan. As they should be, they will be looking out for themselves. If you want success, make sure you trust not only that it can happen but more importantly the people you are with can make it happen.

You cannot make a fire without at least some materials, depending on how resourceful you are, you may be able to get by with less, but the fact remains you need something. If you want a roaring fire you better have enough wood to do so. This goes right with making sure we are successful, make sure you have the resources available for success to occur.

If you want success make sure you know what it looks like, if we don’t know what it looks like, how will we know when we get there. If your favorite excuse is “I do not have time to explain what I want”, then stop complaining you never get it. If you are not going to take enough responsibility to explain what you want, do not get upset when you do not get it.

Not taking the time to explain, does more than just create confusion among the people you work with. It creates a culture that is not filled with trust, questions linger of why, not everyone is on the same page, why the whole story was not laid out and what is going to happen if I do this. Second, if you constantly find yourself having to deal with “fixing others mistakes” and are not sure if you gave a clear explanation, chances are you are a contributing factor. This means instead of taking 10 minutes to explain it, you spend 30 minutes fixing it. The cut runs deeper still, the person you asked to help you now feels, like they let you down and the trust is broken down, even just a bit.

If you want success, you need to make sure you are ready for it. Create a culture where trust is relevant and real. Let people make mistakes and know they will get it right, everyone does. Have the materials that you need to build the fire for success. Finally make sure you are taking the time to explain what success will look like.

Monday, January 2, 2012

Believe in what you want.

With the New Year freshly on its way, there is one key thing we all must remember. The biggest wall for most of our resolutions, coming true is we believe they cannot happen. We think we are stuck where we are at, and we cannot do better. However maybe on some off chance, we may just be able to do it. After all why wait until start of a new year?

Think of how backwards that is, we want to change, yet do not believe we can do it? We do not believe we are good enough to accomplish our biggest fears or dreams. This is why so rarely any resolutions is ever accomplished, not because we can’t, but because we think we can’t. I truly believe that people have amazing talents that will help them accomplish whatever they want. Far too often we doubt ourselves (me included) about if we are “good enough”, we all are.

I believe that the words you choose every day help you create the future of not only yourself but the people, businesses and organizations you touch. A simple word switch from “wish” to “will” can make a world of difference. Are we more likely to get behind “I wish we could be more strategic” or “We will be more strategic”, which sentence would you rather hear?

Take this into the workplace, personal life and wherever it still remains true. Far too often we wish for things that we never think can happen, after all it is a “wish”. I say we stop wishing and start believing.

Getting into the mindset of “this can never happen” will ruin you. It creates a self fulfilling prophecy, which we continuously create a filter that shows us exactly what we think we need to see. If you want something, you better believe it can happen, or it won’t.

Tuesday, December 27, 2011

You need more than a map

Recently I have been reading a lot about how we need a map to get where we want to go. While I agree whole-heartedly that this is a key to success, it is not all that we need to have. Far too often we try to control everything in our life, to the point we forget that maybe the path we are on, is meant to be. If we stay on it we may just learn more than we ever thought we could.

What I suggest is an internal compass. Plan your map, but prepare to get lost. Plan what you want to do with your life, but we all know their will be detours, some that are not even on the map. This is why your internal compass is so valuable. You are far too important and unique to just sway with the wind.

Want to make your compass. While I am no expert I have been going through this same thing myself. I have had the greatest opportunity to be with amazing people who continue to invest in me, even when I do not deserve it. While most people think the key to a compass is, the compass, I have to disagree. The guide of the compass is the most important part. What will not be your magnetic pull, better yet what will be.

Your true north, one major key to developing your true north is look at who you want to be. What are characteristics that you want to be known for, in marketing we call this a brand. What is your personal brand and how will you live it? It does not have to be extensive, in fact what are 3-5 characteristics that you want etched on your headstone when you die. Go out and have the drive to live those on a daily basis.

Who will be your pull? We have the amazing opportunity in our life to choose who we want to be in our life. These people truly help us determine our success. Invest in the people that care and let them pull you in the right direction. The coin has two sides, make sure you are giving back just as much if not more to those, who drive you to be a better version of yourself.

In no way am I trying to dissuade anyone from developing their own life. In fact I would like to suggest the exact opposite, much like the right and left brain, your compass and your map work best when leveraged together. With both of these you are sure to go anywhere.

Thursday, December 15, 2011

How will you play the hand?

What do you want to do with your life? Who do you want to be and how do you want to live? At the end of the day, it all comes down to question, how you will act. Will you treat others kind, even when they do not deserve it? Will you grow from criticism or will you let it weigh you down? Who will you spend your time with and why? As you breathe your final breath, will it be towards accomplishing dreams or killing a dream? We all have a choice on how we react; rarely do we have a choice about the situation we are put in.

Not everyone you meet will be kind. This does not mean to be unkind to them, be kind, and treat them with respect. Do not live your life to teach other people a lesson, live your life to inspire other people to be better. Inspire them with the talents and kindness you have to offer. Kindness is one of the greatest gifts you can give to a person you never know, how it will change their day.

Today I had my review, to say the least it was not what I was expecting but it was what I needed. My managers were able to show me where I needed to improve and give me strategies for success, a tool we all need. I had two choices when I heard the news, I could let it defeat me or I could power me to be a better person. At first all I wanted to do was go in a corner and be away. After some thought, I realized what A great opportunity this was for me. I made the conscious choice for this to help me.

Who are you spending your time with? Are you investing in the people that bring you up and keep you down? Will the ones in your life help you reach you dreams or help you run from your fears? The time that you have is precious; you cannot hit rewind in your life. Will you have regret? Yes everyone does, does it mean you have failed not at all, it is an incredible opportunity to learn.

In every situation we have a choice. To many people think that you gain power, recognition and fame by who you know, for some this is true, however for most it is about the choices they made. Even if they get to the top riding the back of another, they cannot stay there unless they make the choice. Stop wasting your time judging someone else’s life, and go out and live. My guess is you will be happier than ever before, you will get where you want faster and it will be one hell of a journey.